Kobus Marneweck
With a BS in Electrical Engineering, MBA in Advanced Technology, and 20 years experience in Marketing and Software Management, Kobus drives the vision for creating customer service for the mobile generation.
Utilize the Cingo API to build native support in your mobile apps.
Integrate Cingo support right into your mobile app using our SDK.
Improve customer satisfaction by reviewing issues before contacting them.
Allow customers to take a photo or attach any file within the chat.
Every note, message and call is geo tagged. Know where your customers are before you contact them.
Contact your customer even when they are not online, no need for emails going to potential black holes.
If your customer needs help with an installation, just ask them to turn on video.
Call transcription and chat message logging allow for future review of past requests.
Eliminate telephony charges by calling directly to the mobile app in high definition audio.
Save time and money by reducing call length, converting calls to chats and chats to offline messages.